Please feel free to email info@makoed.com if you have any questions.
Email schedule@makoed.com to book a program or find availability.
Certification Programs Available
listed in alphabetical order
These programs are tailored to exceed individual organization's specific needs. Lengths of programs will vary.
(Click on any program to see a short description.)
Effective Communication Skills
Presentation Skills
Writing Well Workshop
7 Habits of Highly Effective People (Signature Program)
7 Habits of Highly Effective Teens
7 Habits Maximizer
Focus: Achieving Your Highest Priorities
Harassment Training (includes sexual harassment)
Employee level
Supervisor level
Professional Development Descriptions
Change Management: Many people prefer things the way they are and have difficulty with change but change is a fact of life and work if there is hope for improvement. This program helps participants learn strategies to deal with change and hopefully, embrace changes.
Communication Skill Building Workshops: This workshop program is designed to meet the changing needs of communication skills needed in the workplace. This includes written communication, oral presentation and overall skills. There is an assessment, activities and practice sessions included.
Conflict Resolution: Conflict is a healthy part of business but needs to be handled well and professionally. Lack of respectful conflict resolution can lead to gossip, trash talking, inappropriate joking and very low morale. This program offers strategies and practice to resolve issues before they become problems using the person's own style as determined by an assessment tool.
Customer Service (Service Excellence): Service Excellence should be extended to co-workers, supervisors, line staff, vendors and the general public. Excellent service will increase morale, customer loyalty and profits.
Dealing with Difficult or Dangerous People: Some people (staff or patrons) can be difficult to deal with or may become violent. This program provides strategies to handle people in a safe and calm manner to increase the possibility of a positive outcome.
Diversity Training: How well we get along as a global community or an organizational structure increases our productivity and happiness. This program discusses commonalities as well and differences to appreciate and embrace everyone's uniqueness.
FranklinCovey Programs: These programs are provided through FranklinCovey. Mako & Associates has a trained facilitator in 7 Habits of Highly Effective People (2 or 3 days), 7 Habits of Highly Effective Teens (1 day), 7 Habits Maximizer (a refresher for those who have taken the signature program. 1 day) and Focus: Achieving Your Highest Priorities (1 day). Purchase of FranklinCovey materials for programs is required.
Harassment Training: These tailored programs provides information on different forms of harassment, protections for people being harassed and those who report harassment, as well as how to deal with a report of harassment. Supervisor section provides more detailed information on handling a report of harassment and other responsibilities. Program uses real examples in activity.
Leadership Training: This program assesses your personal leadership style and provides strategies to improve and work well with other. Video on leadership, discussion and scenarios.
Learning Styles: Different people learn in different ways. This program will identify your preference and help you maximize on your strengths and provide strategies to work on your less strong areas.
Personal Safety: This program offers ideas and strategies to stay safe. This is not a physical/martial arts programs, this is a lecture/discussion on ways to remain safe.
Strategic Thinking/Planning: This program offers information on how to think in terms of future planning. Think of winning at chess in the workplace.
Certification Programs Available
listed in alphabetical order
(Click on any program to see a short description including length of course, validity period and certifying agency)
Bloodborne Pathogens (BBP) (American Red Cross)
CPR/First Aid (American Red Cross)
CPR/First Aid Instructor (American Red Cross)
EverSafe Driving Certification (Evergreen Safety Council)
Lifeguard Training (full course or recertification) (American Red Cross)
Lifeguarding Instructor (full course or recertification) (American Red Cross)
Water Safety Instructor (full course or bridge) (American Red Cross)
Certification Programs Descriptions
Bloodborne
Pathogens (BBP)
This
program includes information about how diseases are transmit and
specifics about bloodborne pathogens including HIV and Hepatitis C.
Certification through the American Red Cross.
Program is 1.5
hours. No expiration date.
CPR/First
Aid
This
program meets the Revised Codes of Washington (RCW) requirement for
safety trained staff in all workplaces. Certification through the
American Red Cross.
Hours vary depending on level (professional
rescuer or lay caregiver). May be combined with BBP. CPR valid for 1
year. First Aid valid for 3 years.
CPR/First
Aid Instructor
Successful
participants of this program will be certified to offer CPR/First Aid
courses to others. Certification through the American Red
Cross. Program is 24 hours. Automatically renews when program
taught.
Requires current CPR/First Aid and Fundamentals of Instructor
Training (FIT). Instructor certification must be renewed through
teaching a program every 2 years. Red Cross will periodically
require updates.
EverSafe
Driving
This
program provides information on how to drive more safely.
Certification through the Evergreen Safety Council. 1-, 2- or 4-hour
programs. No expiration date. May reduce corporate and/or personal
auto insurance rates.
Flagger
Training
This
program will provide all necessary information to be a safe Flagger.
Certification through the Evergreen Safety Council. Initial program -
8 hours. Renewal program - 4 hours. Valid for 3 years.
Lifeguard
Training
This
program offers all information necessary to become a Professional
Lifeguard including CPR for the Professional Rescuer and First Aid.
Certification through the American Red Cross. Program is 35 hours.
Renewal times vary depending on number of participants and level of
experience. CPR valid for 1 year. First Aid and Lifeguarding valid
for 3 years.
Water
Safety Instructor
COMING
in March of 2019!